Polityka wysyłki

这是标准的纯英文独立站物流政策(Shipping Policy)通用模板,涵盖了发货时间、运输时效、关税及包裹追踪等关键条款,可以直接复制并修改括号内的占位符信息使用:

Shipping Policy

1. Order Processing Time

All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: If we are experiencing a high volume of orders or severe weather conditions, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Shipping Cost
Standard Shipping [7-15] business days [Free / $X.XX]
Express Shipping [3-7] business days [$X.XX]

Delivery delays can occasionally occur due to logistics bottlenecks, holiday seasons, or customs inspection.

3. Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow [24-48 hours] for the tracking information to become active.

If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at [Your Email Address] with your name and order number, and we will look into it for you.

4. Customs, Duties, and Taxes

[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (including tariffs, taxes, VAT, and brokerage fees).

5. Shipping Address Changes

Please ensure that your shipping address is complete and correct before placing your order. If you need to change your shipping address, please contact us immediately at [Your Email Address]. Once your order has been dispatched, we are unable to change the delivery address or cancel the order.

6. Incorrect Addresses & Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address provided by the customer, or if the package is unclaimed, the customer will be responsible for the shipping costs incurred to reship the package.

7. Lost, Stolen, or Damaged Packages

[Your Store Name] is not liable for products damaged or lost during shipping. If you received your order damaged, or if your tracking status shows delivered but you have not received it, please contact the shipment carrier or our support team immediately.

Please save all packaging materials and damaged goods before filing a claim, and send clear photos/videos of the issue to [Your Email Address] so we can assist you.

8. Contact Us

If you have any further questions about our Shipping Policy, please contact us at:

  • Email: [Your Email Address]

  • Customer Support Hours: [e.g., Monday - Friday, 9:00 AM - 6:00 PM EST]